Mealstay Inc. (hereinafter referred to as "our company") has established the following privacy policy (hereinafter referred to as "this policy") regarding the personal information of users handled in relation to the service "Mealstay" (hereinafter referred to as "this service") provided by our company. The meanings of terms used in this policy are in accordance with the Act on the Protection of Personal Information (hereinafter referred to as "Personal Information Protection Act").
1. Compliance with the Personal Information Protection Act, etc.
When handling users' personal information, we will comply with the Personal Information Protection Act and related guidelines (hereinafter referred to as "Related Guidelines") and other guidelines.
2. Purpose of Use of Personal Information
We use users' personal information for the following purposes:
(1) To share it among users who have been matched through this service
(2) To determine whether or not you meet the matching conditions set forth in the Terms of Use
(3) To determine whether or not you have reached the age at which you can use this service set forth in the Terms of Use
(4) To use it for screening purposes for this service
(5) To bill attendant fees, system fees, and other fees
(6) To send notifications and other communications regarding this service
(7) To inform you about other services provided by our company
(8) Other purposes related to (1) to (7)
3. Safety management measures for retained personal data
Our company takes safety management measures for users' personal data in accordance with the relevant guidelines. If you have any questions about the specific safety management measures for retained personal data, please contact the following office and we will respond to you to the extent necessary under the Personal Information Protection Act.
[Contact email address]
personal_data@mealstay.co.jp
*Please enter "Safety control measures for retained personal data" in the subject line.
4.Request for disclosure of retained personal data, etc.
(1) Regarding requests for disclosure, etc. In accordance with the Personal Information Protection Act, we will respond to requests for disclosure, etc. of retained personal data of users (requests for notification of the purpose of use, or requests for disclosure, correction, addition, deletion, or suspension of use or suspension of provision to a third party; the same applies below).
(2) Those who can make requests for disclosure, etc. Those who can make requests for disclosure, etc. are limited to the person to whom the retained personal data applies or his/her representative. Requests or requests from other persons will not be accepted.
(3) Procedure for requests for disclosure, etc. Requests for disclosure, etc. can be made by requesting the following office to send our designated invoice, filling out the necessary information on the form, and submitting it by email to the following office as an attachment, together with copies of the confirmation documents listed below. Please note that we will not be able to accept requests for disclosure, etc. if there are any deficiencies in the information on the invoice or the copies of the confirmation documents.
[Verification documents]
A. In the case of a request from the person himself/herself
Driver's license, health insurance card, or other identification that can verify the person's identity
B. In the case of a request from an agent
All of the following documents
(a) Driver's license, health insurance card, or other identification that can verify the person's identity in the name of the person himself/herself
(b) Documents that clarify that the agent has been entrusted with the request from the person himself/herself (only documents prepared by the person himself/herself)
[Contact email address]
personal_data@mealstay.co.jp
*Please enter "Request to Send Personal Data Disclosure Request Form" in the subject line.
5.Contact point
If you have any comments or inquiries regarding our handling of users' personal information, please contact us at the address listed below.
[Contact email address]
personal_data@mealstay.co.jp
*Please enter "Inquiry regarding the handling of personal information" in the subject line.
6.Changes to this Policy
When we revise this policy, we will publish on our website the fact that it has been revised, the revision date, and the revised content.
7.About Us
Name: Mealstay Inc.
Address: 1F Message Umeda Building, 16-19 Sonezaki 2-chome, Kita-ku, Osaka
Representative: CEO Takeshi Karita